We at coldzero believe in the quality of our products to know that you most likely will never need / want to return any of our products. But in a situation it does happen, we will gladly accept the return. Our terms are the following:


- You have 14 days upon receipt of the order, to notify us about a return.


- Custom parts are not returnable. Neither are parts made to order, like front panels, for example.

- Customized Items are not returnable. Like vga backplates customized with different colors.


- Shipping Costs are not refundable.


- You must return an item in the same condition as it was received, meaning, unused. You must also include all accessories related to that item.


- You pay shipping costs back to us. 

coldzero shipping