We at coldzero believe in the quality of our products to know that you most likely will never need / want to return any of our products. But in a situation it does happen, we will gladly accept the return. Our terms are the following:

 

- You have 14 days upon receipt of the order, to notify us about a return.

 

- Custom parts are not returnable. Neither are parts made to order, like front panels, for example.


- Customized Items are not returnable. Like vga backplates customized with different colors.

 

- Shipping Costs are not refundable.

 

- You must return an item in the same condition as it was received, meaning, unused. You must also include all accessories related to that item.

 

- You pay shipping costs back to us. 


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