Coldzero Shipping Information
We proudly ship our custom PC parts worldwide, ensuring your order reaches you safely and efficiently. Below you will find the details regarding our shipping partners, services, and delivery terms.
⏱️ Production Time vs. Transit Time
Before reviewing our shipping methods, please note the important distinction between production and transit times:
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Production Time: This is the time required for us to manufacture, prepare, and pack your custom parts. It can vary from part to part.
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Transit Time: This is the estimated time it takes for the carrier to deliver your package after it has been picked up from our facility.
Please Note: The transit time does not include the time your parts will take to produce. If you'd like to get a more precise time-frame, contact us regarding this situation.
📦 Shipping Destinations and Methods
We have partnered with top-tier couriers to provide reliable service based on your location.
| Destination | Courier & Service Level | Details |
| European Union & UK | UPS Standard | Reliable, cost-effective ground service across Europe. |
| United States | DHL Express (DDP) | Fast air delivery. Shipped Delivered Duty Paid (DDP), meaning all customs duties and taxes are paid upfront. You will not face any surprise fees upon delivery. |
| Rest of the World | UPS Express Saver | Premium, expedited air service for fast global delivery outside the EU, UK, and USA. |
🚫 Restricted Shipping Destinations
Due to current logistical constraints, we are currently unable to process or ship orders to the following countries:
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Ukraine
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Russia
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Belarus
We apologize for any inconvenience this may cause and appreciate your understanding. If you have any further questions about our shipping policies or need assistance with an existing order, please reach out to our support team.